Privacy Policy

INTRODUCTION

This privacy notice provides you with details of how we collect and process your personal data through your use of our site www.shaktiyogacalgary.com including any information you may provide through our site when you purchase a product or service and sign up to our newsletter. By providing us with your data, you warrant to us that you are over 13 years of age.

Livia Suver of Shakti Yoga Calgary is the data controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice). Shakti Yoga Calgary takes protection of privacy very seriously. Our attempt is to be transparent and aware of how we use data.

It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at shaktiyoga@shaw.ca

WHAT DATA DO WE COLLECT ABOUT YOU and why we collect it

Personal data means any information capable of identifying an individual. We may process certain types of personal data about you as follows:

• Communication Data that includes any communication that you send to us whether that be through the contact form on our website, through email, text, social media messaging, social media posting or any other communication that you send us. We process this data for the purposes of communicating with you, for record keeping and for the establishment or defense of legal claims.
• Customer Data that includes data relating to any purchases of goods and/or services such as your name, title, billing address, delivery address, email address, phone number, contact details, purchase details. It may include your bank account and payment card details. We process this data to supply the services you have purchased and to keep records of such transactions.
• User Data that includes data about how you use our website and any online services. We process this data to operate our website and ensure relevant content is provided to you, to ensure the security of our website, to maintain back- ups of our website and/or databases and to enable publication and administration of our website.
• Technical Data may include data about your use of our website and online services such as your IP address, your login data, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings and other technology on the devices you use to access our website. This data enables us to administer and protect our business and website, and to understand the effectiveness of our advertising we serve you.
• Profile Data may include your username and password, purchases or orders, your interests, preferences, feedback and survey responses.
• Usage Data may include information about how you use our website, products and services.
• Marketing and Communications Data may include your preferences in receiving marketing communications from us and our third parties and your communication preferences.

Sensitive Data We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, and genetic and biometric data. We do not collect any information about criminal convictions and offences.

HOW WE COLLECT YOUR PERSONAL DATA

We collect data about you through a variety of different methods including:

Direct interactions: You may provide data by filling in forms on our site (or otherwise) or by communicating with us by post, phone, email or otherwise, including when you:

• order our products or services
• subscribe to our service or publications;
• request resources or marketing be sent to you;
• enter a survey; or
• give us feedback.

Automated technologies or interactions: As you use our site, we may automatically collect Technical Data about your equipment, browsing actions and usage patterns. We collect this data by using cookies and similar technologies. We may also receive Technical Data about you if you visit other websites that use our cookies.

Third parties: We may receive personal data about you from various third parties such as • analytics (search information) providers such as Google based outside the EU; advertising networks [such as Facebook based outside the EU];

Generally, we do not rely on consent as a legal ground for processing your personal data, other than in relation to sending you our newsletter and marketing communications via email.  You have the right to withdraw consent to marketing at any time by clicking the ‘unsubscribe’ links in any email message or by emailing us at shaktiyoga@shaw.ca

Purposes for processing your personal data

We may process your personal data for more than one lawful ground, depending on the specific purpose for which we are using your data. Please email us at shaktiyoga@shaw.ca if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out.
We will get your express opt-in consent before we share your personal data with any third party for marketing purposes. You can ask us to stop sending you marketing messages at any time by clicking the ‘unsubscribe’ link at the bottom of newsletter emails or by emailing us at shaktiyoga@shaw.ca  at any time.

Where you opt out of receiving our marketing communications, this will not apply to personal data provided to us as a result of a product/service purchase, or our legal obligations for complying with business law.

Change of purpose We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal data for a purpose unrelated to the purpose for which we collected the data, we will notify you and we will explain the legal ground of processing. We may process your personal data without your knowledge or consent where this is required or permitted by law.

DISCLOSURES OF YOUR PERSONAL DATA

We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions

You will have the right to withdraw this consent at any time.

Companies we work with who use your data to provide the functionality for this website, email software, product / service purchase and appointment scheduling are:

• Aweber (for emailing)
• Paypal (to process payments)
• vCita (to schedule appointments with us)
• Elegant Themes (to give basic website and commenting functionality

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.

DATA RETENTION

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.

In some circumstances you can ask us to delete your data: see below for further information. In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

YOUR LEGAL RIGHTS

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:

• Request access to your personal data.
• Request correction of your personal data.
• Request to erase your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data.
• Right to withdraw consent.

If you wish to exercise any of the rights set out above, please email us at shaktiyoga@shaw.ca.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive or refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you.

THIRD-PARTY LINKS

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

CONTACT DETAILS

Our full details are:

Full name of legal entity: Shakti Yoga Calgary

Email address: shaktiyoga@shaw.ca

Website address: https://www.shaktiyogacalgary.com

Postal address: 65 Aspen Stone View SW, Calgary Alberta T3H 5Y6